We work with suppliers and wholesalers in several ways:
- Platform Subscriptions – some suppliers just use our platform as a SaaS (software as a service) tool to provide product data, stock feeds and central ordering to their existing retailers. For this we operate a range of standard plans, these are payable monthly in advance. This covers all usage, support, regular patches and new features.
- Sales Commission – if you have engaged an agent who has a reseller plan with us (please see list of approved partners here), youy may not incur platform fees but will receive monthly commission invoices on sales generated by retailers introduced to you. The commission rate will be agreed between you and the agent, once that is confirmed the agent will engage us to complete your account setup.
- Hybrid Users – some suppliers use our platform but also wish to be introduced to additional retails, in this case you would subscribe to one of our basic plans but then also get commission invoices monthly but only fopr orders from those retailers introduced to you. Any orders from your existing retailers will never incur commission.
If sales commissions apply, the following process kicks in:
- At the end of each calendar month we send a statement to you details all commission bearing orders, by retailer.
- You have 5 working days to review that statement and update any orders that were cancelled if not already done.
Note: Cancelling orders will trigger an email to the retailer with the order details that have been cancelled. - After this 5 day period, we send a final adjusted invoice to you with commission due plus VAT.
- Commission invoices must be paid within 14 days
